SALES • MARKETING • BUSINESS DEVELOPMENT

Agripah Zimudzo

Sales & Marketing Professional | Business Development | Customer Experience

Results-driven marketing and sales professional with experience in telecommunications, insurance, customer service, customer acquisition and relationship management.

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Professional Profile

I am a dedicated Sales & Marketing Professional with practical experience in customer acquisition, sales, marketing, client service and business development.

My professional experience includes working with NetOne Cellular, TelOne and First Mutual Life Assurance, where I developed strong capabilities in customer engagement, product promotion, relationship management and service delivery.

I hold a Bachelor of Commerce Honours Degree in Marketing from Zimbabwe Ezekiel Guti University and am interested in opportunities where I can contribute to business growth, customer acquisition and commercial performance.

Sales

Customer Acquisition & Growth

Marketing

Product Promotion & Awareness

Clients

Customer Experience & Relationships

Core Expertise

📈

Sales & Business Development

Customer acquisition, lead generation, sales development and relationship building.

📣

Marketing

Product promotion, customer awareness, marketing campaigns and market engagement.

🤝

Customer Experience

Client service, relationship management, customer retention and problem solving.

📊

Market Research

Customer feedback, market information gathering and opportunity identification.

💼

Account Management

Building professional client relationships and identifying opportunities for growth.

💡

Customer Acquisition

Creating product awareness and converting prospects through effective engagement.

Professional Experience

NetOne Cellular

Data Capturer Clerk – OneMoney

2021 – 2025
  • Captured, updated and maintained accurate customer and business information.
  • Supported customer data management and administrative processes within the OneMoney environment.
  • Participated in marketing blitzes to create awareness of OneMoney products and services.
  • Conducted customer engagement activities in Mbare, Glenview and Epworth.
  • Assisted customers with product information and encouraged adoption of digital financial services.
  • Supported customer acquisition, product awareness and service delivery initiatives.

TelOne

Client Service Representative – Mutare Branch

2018 – 2019
  • Provided professional customer service and support to TelOne clients.
  • Assisted customers with enquiries regarding products and telecommunications services.
  • Built positive customer relationships through effective communication and problem solving.
  • Supported customer retention by responding to client needs and service concerns.
  • Promoted TelOne products and services and identified opportunities for additional business.
  • Maintained accurate customer information and supported branch administration.

First Mutual Life Assurance

Sales Representative – Taquoise Unit

2021
  • Promoted life assurance products to prospective and existing customers.
  • Identified potential clients and developed professional customer relationships.
  • Explained insurance products and benefits to prospective customers.
  • Supported customer acquisition through direct sales and relationship building.
  • Followed up with prospective clients and maintained professional relationships.
  • Worked towards achieving sales and customer acquisition objectives.

Education

Bachelor of Commerce Honours Degree in Marketing

Zimbabwe Ezekiel Guti University

Bindura, Zimbabwe


Zimbabwe General Certificate of Education – Ordinary Level

7 O Level passes including Mathematics and English.

Professional Skills

Sales & Marketing
Business Development
Customer Service
Client Relationship Management
Customer Acquisition
Customer Retention
Market Research
Communication
Negotiation
Problem Solving
Data Management
Microsoft Office
Report Preparation
Teamwork
Time Management

Let's Connect

I am open to Sales, Marketing, Business Development, Account Management and Customer Experience opportunities.

Location: Harare, Zimbabwe

Phone: +263 776 725 617

Alternative: +263 719 614 496

Email: azimudzo@gmail.com

Email Me